Shipping policy
SHIPPING POLICY
Effective Date: July 21, 2023
Last Updated: April 14, 2026
ATACZ ships orders to Canada and the United States.
Order Processing
Orders are typically processed within 3–5 business days after payment is confirmed.
During high volume periods or promotional events, processing times may be extended.
Preorder items will ship according to the timeline disclosed on the product page at the time of purchase.
Shipping Methods & Delivery Times
Available shipping options and estimated delivery times are displayed at checkout.
Delivery time estimates do not include order processing time and are not guaranteed. Actual delivery may vary due to factors beyond our control, including weather, customs delays, or carrier disruptions.
Shipping Costs
Shipping fees are calculated at checkout based on:
- Shipping destination
- Order weight and size
- Selected shipping method
Any freeshipping promotions are subject to minimum purchase thresholds and may change without notice.
Customs, Duties & Taxes
For orders shipped to the United States or Canada, applicable taxes are calculated at checkout where required.
Customers are responsible for any additional duties, fees, or charges imposed by customs authorities. ATACZ is not responsible for delays or fees caused by customs processing.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. ATACZ is not responsible for packages delayed, misdelivered, or returned due to incorrect or incomplete addresses.
